[or-roots] Using Heritage Quest Question

[Sue Steward]

It is true that you go through the library website but after I updated my anti-virus/firewall software I could no longer access Heritage Quest.  But if I temporarily disable my firewall I can access Heritage Quest.

Sue
  ----- Original Message ----- 
  From: Harguess, Dale 
  To: or-roots at sosinet.sos.state.or.us 
  Sent: Wednesday, August 02, 2006 11:59 AM
  Subject: RE: [or-roots] Using Heritage Quest Question


  AOL can be a problem.  I dropped them because if you are just looking at something for a long time (like a census) they will just kick you out.  My son was doing a download from the internet and it took to long so AOL kicked him out which caused our computer to completely crash and burn.  I lost everything including the BIOs which we had to re-install.  It was a nightmare.  

  Usually with a library card you have to go in through the libraries website and then it will either ask you for a pass word or your library card number or something like that.  You can't just go directly to Heritage Quest.  

  Dale



  -----Original Message-----
  From: or-roots-admin at sosinet.sos.state.or.us [mailto:or-roots-admin at sosinet.sos.state.or.us] On Behalf Of Felicia210 at aol.com
  Sent: Wednesday, August 02, 2006 11:13 AM
  To: or-roots at sosinet.sos.state.or.us
  Subject: Re: [or-roots] Using Heritage Quest Question



  I am supposed to have a legal library card now to get onto Heritage Quest, but I can't seem to make it work. There is no firewall protection detected. I was wondering if there is something else that I need to do, since I am an AOL user.



  Sandra Mahar
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